Mail is the server's inbox system. Open it with /mail to claim everything sent your way — leaderboard prizes, hunt rewards, trivia winnings, event drops, and Pokémon or items sent directly by other players. Mail is the default delivery channel for almost every server-side reward on PBG.
Opening your inbox
/mail— open the inbox GUI- A subtle chat ping fires on login when you have unread mail waiting
The inbox is a 6-row GUI with Compose, Filter, Sort, Search, and a Bulk toggle along the top row. Each message shows the sender, subject, an unread marker, and a 📦 icon if there's a package attached.
Mail limits
| Setting | Value |
|---|---|
| Inbox capacity | 100 mails |
| Default expiry | 30 days from delivery |
| Daily send cap (per player) | 100 mails / day |
| Max recipients per single send | 50 |
| Send cost | Free today |
When the inbox fills past 80%, you'll see a capacity warning. Mails that expire are removed automatically; the cleanup task runs once an hour.
What lands in mail
Most of the server's automated reward systems deliver through mail rather than dropping items in your inventory:
- Leaderboards — daily, weekly, and monthly podium prizes
- Hunts — global hunt rewards when the server completes one
- Trivia — point-tier rewards after a trivia round
- Events — seasonal and one-off event prizes
- Staff payouts — manual rewards for tournament winners, bug reports, etc.
Delivery via mail means you never lose a reward to a full inventory — items sit in the inbox until you have space to claim them.
Claiming a package
Open the mail, read the message, and click the package — items go into your inventory and Pokémon go into your party (or the PC if your party is full). If your inventory or PC is full, the package stays in mail until you make space; partial claims are supported (items that fit go in, the rest sticks around).
If your party is full when you try to claim Pokémon, the unfit Pokémon land in the locker — a holding area that holds them for 72 hours. Use /mail locker claim to grab them once you've made room.
Sending mail to another player
Anyone can send mail from the inbox GUI:
Open the compose screen
Click Compose Mail from the top row of the inbox.
Pick a recipient
Type the player's name in the prompt. You can send to one player or up to 50 at once.
Add a subject
Click the subject slot and type a short subject (up to 100 characters).
Attach items, Pokémon, or both
Drop items into the open slots in the compose grid. To send Pokémon, click the Pokemon attachment button — you can attach up to the configured cap per mail, picked from your party or PC. Untradeable Pokémon (event prizes, daily-gift starters, etc.) are blocked.
Send
Confirm the send. The mail lands in the recipient's inbox immediately.
Sending is free on PBG today — there's no per-send Pokédollar cost.
How mail differs from trades
| Method | Direction | Cost | Reciprocal? |
|---|---|---|---|
| One-way | Free | No — you give freely | |
| Chest Shops | Bidirectional | Pokédollars per transaction | Yes |
| GTS | Bidirectional | 2% listing fee + 5% sale tax | Yes |
| Wonder Trade | Bidirectional | Free | Yes, but anonymous |
Mail is the right call for gifts, splitting raid drops with friends, returning borrowed Pokémon, or any one-way transfer where you don't want money to change hands. For everything else, the trade systems above give you a paper trail and a price.
See also
- GTS — paid Pokémon and item marketplace
- Wonder Trade — random anonymous Pokémon swap
- Leaderboards — rewards delivered here every reset
- Hunts — global hunt rewards delivered here
Footnote: the legacy /pokemail veteranrewards flow
Returning players from before mail's overhaul can claim a one-time veteran rewards bundle (Quick Balls, Dream Balls, an Origin Ball, a Lucky Egg, PokéBuilder Tokens, a Healing Machine, a PC, Ability Capsules, and an Ability Patch) by running /pokemail or /pmail. This is a single legacy entry left over from the previous mail mod — it's separate from your regular /mail inbox and won't ever receive anything else. New rewards always come through /mail.