Need a hand?

Purchase issues

Something not arrived? Wrong item? Payment trouble? Jump into our Discord and open a ticket — it's the fastest way to reach us.

Prefer email? contact@parkballgang.com

How delivery works

Items are delivered automatically to the username you logged in with — usually within a couple of minutes of payment, while you're online on the server.

Quick answers

• How long does delivery take? A few minutes. Past 30 minutes, open a ticket.
• Can I get a refund? See the Store Terms — instant virtual delivery means sales are final, but if something went wrong we'll make it right.
• Bought on the wrong username? Contact us as soon as possible — recovery isn't guaranteed.
• Thinking about a chargeback? Please don't — talk to us first. See the terms.